Commune - AI-Powered Advocacy Community Platform

Julien, CEO at Commune

" Commune is the premier advocacy platform for consumer brands, driving revenue growth through engaged communities. Build a thriving advocate base that generates UGC, amplifies your brand on social media, participates in surveys, and joins events. Our rewards system boosts customer acquisition and lifetime value. "

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Julien, CEO at Commune

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AI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for ExcellenceAI-powered ADVOCACY Community PlatformTop-Rated Leader on G2 for Excellence

TrueFruit community product experience on desktop

TrueFruit community product experience on mobile

Experience the demo now!

Why Your Business Needs Customer Advocates

Hard Truth: Customer acquisition is tough. Turn customers into advocates to counter high ad costs and ineffective influencers for sustainable growth.

Customer Advocates vs. Influencer Marketing: What's the Difference?

Unlike traditional influencer campaigns, customer advocacy leverages genuine product experiences and authentic recommendations, fostering deeper audience trust, sustainable word-of-mouth growth, and enduring brand loyalty—all while reducing marketing costs.

Advocates share genuine experiences with products they actually use and love, which creates deeper credibility
Audiences trust peer recommendations more than paid promotions

Advocates share naturally or through reward programs, not large payouts. No need for expensive production or content creation costs
Higher ROI due to lower investment requirements

Advocates maintain brand loyalty over extended periods leading to continuous organic content generation
Natural, ongoing word-of-mouth v.s. one-off campaign posts
You have the authority to use the content over time

Higher conversion due to authentic peer connections that share similar needs
Messages resonate more deeply due to shared experiences

Commune's Promise to You

We are dedicated to maximizing your advocate community's success and delivering measurable business impact.

How do we deliver on this promise?

Building a community is easy, but making it successful requires strategy. Commune equips brands with the tools needed to transform customers into revenue-driving advocates. Our platform offers personalized community experiences, a native iOS/Android app, and gamification to boost UGC. Additionally, as an AI-powered platform, it streamlines community management to maximize impact with minimal effort.

+1,800%

UGC

A Food Manufacturer Boosted UGC on
Social Media in Just 6 Months

800+

new subscribers
per month

A health D2C acquires through
advocates' referral

933%

A Staggering Achievement

+1,800%

UGC

A Food Manufacturer Boosted UGC on
Social Media in Just 6 Months

800+

new subscribers
per month

A health D2C acquires through
advocates' referral

933%

ROI

A Staggering Achievement

Looking for the inside story and want to know more?

Customer advocates
(and clients) love us

But don't just take our word for it — check out our latest G2 awards.

We are proud to be ranked #2 in G2's Online Community Management Software category.

We achieved an impressive 93% customer satisfaction rating on G2.

We lead in community consulting, driven by insights from millions of user interactions.

We are trusted by startups and enterprises worldwide.

What Sets Commune Apart

Our community platform is dedicated to turning customers into advocates and advocates into growth drivers. Discover how our unique features and AI capabilities make this possible.

Wondering how AI can elevate your community?

AI-Driven Personalization: Commune's AI tailors content to each member, fostering deeper connections and engagement.
Advocacy-First Design: It turns loyal customers into brand advocates, driving organic growth.
Seamless Integration: Easily integrate with tools like Salesforce to align community insights with your business strategy.

Mobile-First & Native App

/ Crucial for advocate communities, outperforming PC-oriented platforms.

/ Enable instant notifications, seamless content creation, and smooth social sharing.

/ Achieve 3× engagement & 70% more participation with push notifications.

Gamification/Rewards

/ Incentivize tasks like social posts, surveys, and referrals with points.

/ Engage users by gamifying everyday activities such as logging in.

/ Exchange points for any fully customizable gifts.

Personalized content

/ Optimize the community experience to increase loyalty and turn customers into advocates.

/ Customize interactions for each customer segment using the Group feature.

/ Convert loyal customers into active advocates.

AI Co-Pilot and Community Reports

/ Get immediate answers to platform and community management questions, eliminating the need to search or wait for support.

/ Summarize community health over custom periods and receive actionable recommendations based on past management actions.

Mobile-First & Native App

/ Crucial for advocate communities, outperforming PC-oriented platforms.

/ Enable instant notifications, seamless content creation, and smooth social sharing.

/ Achieve 3× engagement & 70% more participation with push notifications.

Gamification/Rewards

/ Incentivize tasks like social posts, surveys, and referrals with points.

/ Engage users by gamifying everyday activities such as logging in.

/ Exchange points for any fully customizable gifts.

Personalized content

/ Optimize the community experience to increase loyalty and turn customers into advocates.

/ Customize interactions for each customer segment using the Group feature.

/ Convert loyal customers into active advocates.

AI Co-Pilot and Community Reports

/ Get immediate answers to platform and community management questions, eliminating the need to search or wait for support.

/ Summarize community health over custom periods and receive actionable recommendations based on past management actions.

Looking for the inside story and want to know more?

Trusted by 300+ world-known industry leaders

Tailored to Industry: Optimized for Your Community

Food Industry

Education Industry

E-commerce & D2C

Retail Industry

Manufacturing

Customer Success

Pricing to Fit Your Needs

Commune offers flexible plans for businesses of any size, with options for customization, integrations, and expert support to boost your community's potential.

Starter

Perfect for those just beginning to build a community.

Key Features

Forum, Knowledge Base, Event Mgmt., E-learning
Push Notifications, Rewards, Badges
AI-based content recommendations
Commune Mobile App
Analytics Dashboard

Customer Success

Customer Support Agents and AI-powered community insights.
Community Management Operations (Upon Request)

Growth

For businesses ready to scale with customization and integrations.

Key Features

Everything in Starter, plus:
Live streaming
Single Sign-On (SSO), API Integration
Automated Workflow, Custom Pop-ups, HTML Customize Blocks
Custom Domain, Custom Terms and Conditions

Customer Success

Customer Support Agents and AI-powered community insights.
Onboarding consultation
Community Management Operations (Upon Request)

Professional

Designed for advanced management with expert guide.

Key Features

Everything in Growth, plus:
White-label App (iOS/Android),
Commerce Tag Manager
2-Factor Authentication
Password Policy Suite
User Blocking
Keyword filter

Customer Success

Customer Support Agents and AI-powered community insights.
Onboarding consultation
Monthly Consultation with a Community Expert
Community Management Operations (Upon Request)

Enterprise

Tailored for large-scale communities with full customization and dedicated support.

Key Features

Everything in Professional, plus:
Beta Feature Early Access, Audit Trail Manager, User Function Control
24/7 content monitoring, custom billing, and dedicated support

Starter

Perfect for those just beginning to build a community.

Key Features

Forum, Knowledge Base, Event Mgmt., E-learning
Push Notifications, Rewards, Badges
AI-based content recommendations
Commune Mobile App
Analytics Dashboard

Customer Success

Customer Support Agents and AI-powered community insights.
Community Management Operations (Upon Request)

Book a Personal 20-Minute Demo with Commune

Unlock the full potential of your community with a free consultation. From engagement strategies to seamless onboarding and scalable growth, we're here to help you every step of the way.

What can you expect from the demo?

1-on-1 Platform Walkthrough
Expert Advice
Plan Selection Guidance