Get strategic consulting for optimizing online communities and enhancing customer engagement
Launching a community is easy; achieving community success is the real challenge. We go beyond providing a platform to truly support your community-driven business.
Tap into our wealth of data and experience
Supporting globally renowned industry leaders with comprehensive services
Strategic Consulting & Planning
Advisory services leveraging platform data from millions of users
- Data-driven insights tailored to your goals
- Benchmarking capabilities against similar communities
- Best practice recommendations from industry leaders
- Community strategy development and roadmapping
Hands-on Support & Execution
Implementation services and campaign management
- Campaign setup and management
- Technical implementation support
- Detailed reporting and analytics
- Ongoing optimization and improvements
Extensive Training & Resources
Comprehensive learning materials and templates
- Master playbooks and best practices guides
- Video tutorials for community management
- Complete templates library for campaigns
- Communication guidelines and prompts
Data-Driven Community Strategy
Our strategic consulting services leverage insights from millions of user interactions across our platform. We help you understand what works, identify opportunities, and build a roadmap for success. Through comprehensive benchmarking and analysis, we provide actionable recommendations tailored to your specific industry and community goals.
- Community health assessment and gap analysis
- Data-driven strategy development and roadmapping
- Competitive benchmarking against industry leaders
- ROI modeling and success metrics definition
From Planning to Execution
Our expert team provides hands-on support throughout your community journey. From initial setup and design to ongoing campaign management, we work alongside you to ensure success. With dedicated account management and rapid response times, you get the support you need when you need it.
- Complete platform onboarding and configuration
- Campaign design, launch, and optimization
- Weekly reporting with actionable insights
- Dedicated support with < 24hr response time
Learn at Your Own Pace
Access our comprehensive library of training materials, playbooks, and templates. Whether you prefer self-paced learning or guided workshops, we provide the resources you need to build community management expertise. Our materials are constantly updated based on the latest best practices and platform innovations.
- Complete community management playbook
- Video tutorial library with 50+ lessons
- Ready-to-use campaign templates
- Communication scripts and email templates
What our clients say on G2
Don't just take our word for it — see what our customers have to say
"Commune has transformed how we engage with our community. The platform is intuitive, and their strategic consulting helped us achieve a 300% increase in active members within six months."
Sarah Johnson
Community Director
"The hands-on support from the Commune team made all the difference. They helped us launch successful campaigns and provided actionable insights that directly impacted our ROI."
Michael Chen
Marketing Manager
"The training materials and resources are top-notch. We were able to onboard our entire team quickly and see results immediately. Best investment we made this year."
Emily Rodriguez
Customer Success Lead
"Working with Commune has been a game-changer for our customer advocacy program. Their data-driven approach helped us identify and activate our most valuable advocates."
David Kim
VP of Customer Experience
"The platform is powerful yet easy to use. Combined with their excellent support and strategic guidance, we achieved our community goals faster than we thought possible."
Lisa Thompson
Brand Manager
Community Management Guidebook
Download our comprehensive guidebook packed with proven strategies, templates, and best practices for building and managing successful online communities.
- Step-by-step community launch framework
- Engagement strategies that drive results
- Campaign templates and examples
- Metrics and KPIs to track success
- Best practices from top-performing communities
Talk to our sales team today
Learn how Commune can transform your community strategy and drive measurable business impact
Have questions? Our team is here to help.